Remember what you stand for
Words can speak to public hope and fear and can provide solutions. They can inspire people and undermine resistance to change. And once your words become agents of change, they can transform attitudes and earn advocates. It all begins with thinking of what you do, and why you do what you do. Asking the right questions can lead to finding the right answers.
Use language that offers status quo alternatives
Using words to achieve change depends on the emotive and logical power of those words – on hitting the right nerve at the right time and on providing alternatives for the status quo. Is your approach moving? Is your argument convincing? Are you armed with counterarguments that ring true across cultures and time periods?
It is with game-changing brands as it is with revolutionary people. It takes a leap of faith to lead. And it takes the questioning of a reigning belief system to embrace the new. The who and why are as important as the what, where and when. And if we are to be, as Gandhi famously put it, the “change we wish to see in the world”, whether transforming our communities or our clients’ purchasing choices, can you imagine doing that without the right words?
Be an ideal communicator
Without communication, there can be no leadership. Without leadership, there can be no vision. The best movements and the best brands are those we view as pioneering, incomparable and indispensable – a source of inspiration that spawns the right words to inspire direction, and the right tools to get there. That's where the language of communication enters the picture and upholds the concepts we endorse.